Student A: Bank Clerk
Serve the customer. Be friendly, and try to answer any questions
that the customer asks, even if they seem strange.
Information about the bank
The bank is open from 9am until 3pm
Monday–Friday. The afternoon is the
busiest time, while mid-morning (about 10am–11am) has the least customers. Apart from the money used by the bank
clerks, all the money is stored in the vault. Only the manager and the administrator
know the secret code to open the vault.
Underneath the administrator’s desk is a button which starts an alarm
ringing and calls the police. The
manager keeps a gun in the drawer of his desk.
New accounts
1.
Ask
for the customer’s name and address.
2.
Ask
for two types of identification (e.g. drivers licence,
passport, birth certificate, marriage certificate)
3.
Take
the customer’s money.
4.
Give
the customer a new bank card.
Deposits
1.
Take
the customer’s deposit slip.
or
Help the customer fill in the deposit slip with: name, account number, amount,
signature.
2.
Take
the customer’s money.
Withdrawals
Similar to
deposits.
Foreign exchange rates
|
The bank will
buy: |
£1.00 (English
pounds) for US$1.69 ¥100.00 (Chinese renminbi) for US$12.08 A$1.00
(Australian dollars) for US$0.71 |
Student B: Customer
You are planning to rob the bank. Each day, you will ask the bank clerk a
different question. Ask carefully,
otherwise the bank clerk might become suspicious!
Monday
l
Open a
new account.
l
Ask if
all the money is stored in the vault.
Tuesday
l
Deposit
$80 (ask the bank clerk to fill in the deposit slip for you).
l
Ask
who can open the vault.
Wednesday
l
Ask
for your account balance.
l
Withdraw
$50 (ask the bank clerk to fill in the withdrawal slip for you).
l
Ask if
there are any alarms in the bank.
Thursday
l
Change
¥200 renminbi into American dollars.
l
Ask
when the bank is the most busy, and least busy.
Friday
l
Ask
for your account balance.
l
Deposit
a check for $45 (ask the bank clerk to fill in the deposit slip for you).
l
Ask if
there are any weapons in the bank.